Privacy Policy

Ken Gooch Insurance Agency – Privacy Policy

Effective Date: March 3, 2025

This Privacy Policy describes how Ken Gooch Insurance Agency collects, uses, and protects your personal information.

SMS Privacy Policy:

Information Collection: We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties. No mobile opt-in data will be shared with third parties. 

Data Security: We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.  

Terms of Service for SMS Communications and Consent for SMS Communication

By providing your phone number to Ken Gooch Insurance Agency you agree and acknowledge that Ken Gooch Insurance Agency may send customer care and marketing text messages to your wireless phone number for updates related to customer care, account notifications and marketing services.  No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.  

If you have consented to receive account notifications, customer care, marketing text messages from Ken Gooch Insurance Agency, you may receive text messages related to your insurance products and services. Below are examples:

Customer Care Example: 
Good morning Sarah, this is Ken Gooch Insurance Agency, we wanted to give you a courtesy reminder of your customer care call scheduled call with one of representatives tomorrow at 9 AM PST. Reply STOP to opt-out of SMS messaging.

Marketing Example:
Hi Jeff, this is Ken Gooch Insurance Agency, we are reaching out regarding a request for a free quote. Reply STOP to opt-out of SMS messaging.

Account Notification:
Good evening Sarah, this is Ken Gooch Insurance Agency, this is an account notification that your account is set for renewal in 30 days. Reply STOP to opt-out of SMS messaging.

Standard Messaging Disclosures:
Message and data rates may apply.
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.

You can opt-out at any time by texting “STOP”.  Reply “START” to opt in to receive text messages again.

For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions.